Legal

Terms & Conditions

Our commitment to transparency, fairness, and compliance with Islamic Sharia principles and Central Bank of Iraq regulations.

Our Policies

Understanding Your Rights & Obligations

Please review the terms and conditions that govern your relationship with Amanat Bank.

Customer Rights
Customer Obligations
Bank Commitment

Customer Rights

To receive services and products that comply with Islamic Sharia principles and are approved by the Sharia Supervisory Board.
Transparency and disclosure of contract terms, profits, fees, and risks before entering into a contract.
Fair and non-discriminatory treatment in accordance with applicable laws and regulations.
Confidentiality of personal and financial information and data.
The right to submit complaints and objections and receive a response within a specified timeframe.
Fair redress in case of genuine financial difficulties without imposing any obligations that violate Sharia.

Customer Obligations

Providing accurate and up-to-date information and complying with Know Your Customer (KYC) requirements.
Adhering to the terms and conditions of Sharia-compliant contracts and using financing for the agreed-upon purpose.
Repaying financial obligations on their due dates.
Using accounts, cards, and electronic services responsibly.
Maintaining the confidentiality of access methods and immediately reporting any unauthorized use.
Cooperating with the bank in compliance and anti-money laundering requirements.

Bank Commitment

The bank is committed to implementing the instructions of the Central Bank of Iraq and the provisions of Islamic Sharia, protecting customer rights, and promoting transparency and fairness in all its transactions.

Questions About Our Terms?

If you have any questions about our terms and conditions, please don’t hesitate to contact us.