Frequently Asked Questions

Amanat Bank was founded in 1993 in Erbil, with a vision to create a modern, trustworthy financial institution for the Iraqi people.

Our headquarters is located in Erbil, at Tulip Towers, Zagros, Erbil Governorate, 44001. We also have branches in Sulaymaniyah, Duhok, and Halabja.

All our branches are open from 8:30 AM to 3:00 PM, Sunday through Thursday. We are closed on Fridays and public holidays.

Visit any of our branches with your valid ID and proof of address. Our friendly team will guide you through the simple, quick process.

You will need a valid identification document (passport or national ID) and proof of address (utility bill or rental agreement).

You can check your balance through our mobile app, online banking, or by visiting any of our branches or ATMs.

MyAccount is our premium banking program offering exclusive benefits, priority service, and competitive rates for KRG employees.

We offer three types of Visa debit cards: Classic (free), Gold ($5/month), and Platinum ($15/month). Each card offers different features and benefits.

The Classic card is free. Gold costs $5 per month, and Platinum costs $15 per month. All cards offer excellent value for their features.

Absolutely. All our Visa cards are accepted at millions of locations worldwide.

Contact us immediately at +964 771 870 1212 or visit any branch to block your card and request a replacement.

Yes! Our digital banking platform allows you to manage your accounts, transfer funds, and track transactions securely 24/7.

Visit our website and click on the “Login” button. You will need your account number and password. Contact your branch for initial setup.

Yes, our mobile banking app is available for download on both the Apple App Store and Google Play Store.

We offer Personal Loans, Home Loans, and Auto Loans with competitive rates and flexible terms.

Our home loans offer flexible tenure up to 20 years. Personal loans and auto loans have shorter, flexible repayment terms.

MyAccount is a KRG initiative to digitize salaries for public sector employees, improving efficiency, transparency, and financial inclusion.

All KRG civil servants, Peshmerga, pensioners, families of martyrs, social welfare beneficiaries, and mukhtars are eligible.

Seven partner banks, including Amanat Bank, Trade Bank of Iraq, and International Development Bank.

Absolutely. We employ state-of-the-art encryption and security protocols to ensure your assets are protected at all times. We are fully compliant with Central Bank of Iraq regulations.

We use advanced encryption, multi-factor authentication, 24/7 fraud monitoring, and rigorous security protocols to protect your information.

Contact us immediately at +964 771 870 1212 or visit any branch. Our team will investigate and take appropriate action.